Frequent Asked Questions

SoonerCare is Oklahoma Medicaid. Medicaid is a program that covers healthcare expenses and is jointly funded by the state and federal government. The Oklahoma Health Care Authority (OHCA) manages the program for the state. Medicaid or SoonerCare typically covers children under 19, parents and caregivers of children under 18, pregnant women, etc.

Medicaid or SoonerCare typically covers children under 19, parents and caregivers of children under 18, and pregnant women. To see who else is eligible for SoonerCare and where to apply please go to the OHCA website linked below.Eligibility Guidelines

May 1st, 2026 to June 12th, 2026During open enrollment, members can switch their health and dental plans or the plans for their children. If you like your current plan, then there’s no action required to stay!Changing plans can only be done during the open enrollment period each year.Go to the OHCA website here for more information or call (800) 987-7767, option 5, for a Choice Counselor to talk you through your plan options and help you make a decision.

If you don’t have your SoonerCare ID, you will need your social security number.If you have your social security number, call the SoonerCare helpline 1-800-987-7767.When you call, let them know you are needing assistance with identifying your SoonerCare plan.

Humana Healthy Horizons, Aetna Better Health, and Oklahoma Complete Health are the insurance plans available through the  SoonerSelect program. Most people with Medicaid, also called, SoonerCare, have their insurance through one of these plans. During open enrollment, if you have one of these plans, you may switch plans for you or your child. Open enrollment begins May 1st! find out more here.You do NOT need to have the same plan as your child.

If you don’t know which SoonerCare plan you have, but you know your SoonerCare ID/Member ID:Your SoonerCare ID also known as your Member ID is listed on your Member ID card.Call the SoonerCare helpline 1-800-987-7767.When you call, let them know you are needing assistance with identifying your SoonerCare plan.If you don’t have your SoonerCare ID, you will need your social security number:If you have your social security number, call the SoonerCare helpline 1-800-987-7767.When you call, let them know you are needing assistance with identifying your SoonerCare plan. The SoonerCare Helpline is open 8AM-5PM on Mondays, Tuesdays, Wednesdays, and Fridays. (Closed Thursdays)